Privacy Policy

Account details (name, email, phone number, county and role), listing content you publish, order and delivery information, chat messages between buyers and sellers, and technical data such as device type and IP address used for security monitoring.

To operate your account, display listings, process orders and payments, enable buyer-seller messaging, prevent fraud, comply with legal obligations, and improve the marketplace experience. We do not sell your personal data.

Limited details are shared with your trade counterparty (for example, a delivery address is shared with the seller fulfilling your order) and with service providers such as our payment processor and hosting/database provider. Data may be disclosed where required by law.

Data is stored on secured, access-controlled infrastructure with row-level security. We keep account and transaction records for as long as your account is active and thereafter only as required for legal, tax and dispute-resolution purposes.

You may access, correct, export or request deletion of your personal data, object to certain processing, and withdraw consent for marketing at any time. Contact us on WhatsApp at +254 185 053 019 to exercise these rights.

PromGreen is not intended for anyone under 18 years of age.

Questions about this policy? Reach our team on WhatsApp or call +254 185 053 019.